Privacy Policy

Decorating Elves ("we," "us," "our") operates this website and provides holiday and outdoor lighting services in Tampa Bay, Florida. This policy explains what information we collect and how we use it.

Information We Collect

When you request an estimate, we collect the information you give us: your name, phone number, email address, service address, and any details you share about the work you want done. We may also collect basic technical information such as your IP address, browser type, and the pages you visit on this site.

How We Use Your Information

We use your information to respond to your estimate request, schedule and confirm your appointment, send appointment reminders, follow up about your project, provide the services you request, and improve our website and marketing.

SMS and Text Messaging

If you check the consent box on our estimate request form, you agree to receive text messages from Decorating Elves about your estimate, including scheduling, appointment reminders, follow-up, and occasional service offers. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for help.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We share information only with service providers who help us operate our business, such as our scheduling and communications software, and only so they can perform work on our behalf. We may disclose information if required by law. We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on this site. Cookies are small text files stored on your device that help the site work and help us understand how visitors use it.

We use essential cookies, which are required for the site and its forms to function. We may use analytics cookies, which tell us how many people visit, which pages they view, and how they found us.

You can control or disable cookies through your browser settings. Turning off essential cookies may prevent parts of this site from working.

We do not use cookies to collect your phone number or your SMS consent.

Data Retention

We keep your information for as long as needed to serve you and to meet our legal and accounting obligations.

Data Security

We take reasonable steps to protect the information you give us. Information you submit is transmitted over an encrypted connection (HTTPS) and stored in password-protected, access-controlled systems provided by our software vendors. Access is limited to the people who need it to serve you.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify you as required by law.

Your Choices

You can opt out of text messages by replying STOP. You can unsubscribe from emails using the link in any email. To ask what information we hold about you, or to request deletion, contact us through our contact page or call (727) 474-2628.

Children

This site is not directed to children under 13 and we do not knowingly collect their information.

Changes

We may update this policy. The current version is always posted on this page with the date it was last updated.

Contact

Decorating Elves
decoratingelves.com/contact-us
(727) 474-2628